Business Partner Code of Conduct

Our Approach to Partnership

At i-Brokers, we believe in treating all insurance partners with honesty, fairness, and respect. To maintain the quality and trust our clients expect, we carefully vet every insurer we work with. This guide outlines the core standards we look for when selecting insurance providers to recommend.

Financial Strength

We only partner with insurers who demonstrate strong financial stability. Each provider undergoes thorough due diligence, including checks on regulatory status, credit ratings, liquidity, solvency, and claims performance. We only work with institutions licensed in stable jurisdictions, positively rated by leading credit agencies, and known for reliable claims handling.

Ethical Business Practices

Integrity is non-negotiable. We seek partners who operate transparently, avoid conflicts of interest, reject bribery and kickbacks, and comply fully with anti-money laundering regulations. Honesty in all interactions with i-Brokers is essential.

Legal and Regulatory Compliance

All partners must be fully licensed in a regulated jurisdiction and meet the requirements of their local regulatory authority. We expect strict adherence to fair competition laws, as well as compliance with health and safety standards where relevant.

Data Privacy and Security

Protecting client information is a shared responsibility. Our partners must uphold all privacy agreements and use shared data only as defined by our contracts. Systems must meet GDPR standards and ensure data is kept secure and confidential. Any data breach must be reported to us immediately.